Monday, May 18, 2015

PWDs now assured of better treatment from tourism frontliners
By Ana Marie Abril (OJT)

LEGAZPI CITY, May 18 (PNA) -- Persons with disabilities (PWDs) are now assured of better treatment by frontliners in the tourism or business sector after representatives of this sector underwent training on how to deal with and handle customers with disabilities.

The frontliners include the front desk officers or personnel in hotels and restaurants and similar establishments, transport operators and other public conveyance utilities and tour guides.

The National Council for Disability Affairs (NCDA) and the Department of Tourism (DOT) on Friday held a \"Seminar on How to Handle Person with Disability in the Tourism Industry\" at the Oriental Hotel, Taysan Hill, Sto. Nino Village here.

The seminar tackled about the rights of a PWD based on Republic Act No. 7277 (Magna Carta For Person With Disability) and The Batas Pambansa 344 (Accessibility Law) and its implementing Rules and Regulations.

Republic Act No. 7277 is an act providing for rehabilitation, self-development and self-reliance of PWDs and their integration into the mainstream of society and for other purposes.

NCDA acting executive director Carmen R. Zubiaga said the seminar aimed to teach these tourism and business industry front-liners enough knowledge and information about the rights of PWDs and how other concerned agencies approach them. (PNA) FPV/FGS/AMB/CBD/EBP